Each piece is made individually and checked before shipping.
Production
- Embroidery or high-quality transfer printing, depending on the product
- Checking the design, placement, and workmanship before packaging
- If anything about your design is unclear, we will contact you – before it is embroidered or printed
Care Instructions
- Wash at 30 °C on a delicate cycle with similar colors. Always turn inside out, as this protects the embroidery and print.
- Use mild detergent only. Do not bleach. Do not soak for extended periods.
- Dry flat or hanging in the air. Do not tumble dry – heat can damage the fabric, embroidery, and print.
- To iron, turn inside out and place a cloth over the decorated area. Use only low to medium heat.
If Something Is Wrong
If your piece arrives damaged or has been made incorrectly, write to us at admin@welcomna.com within 30 days. Details can be found under Returns & Exchanges.